Client Relationship Specialist
24 hours ago
About Us
Info Quest Background Checks Pvt Ltd, a renowned provider of HRMS API integration solutions and background verification services, is a member of NASSCOM and PBSA, ISO 27001 & 9001 certified, and a SHRM partner. Our mission is to deliver exceptional results with ethical practices.
Job Overview
This is a full-time on-site role located in Hyderabad for a Client Coordinator at Info Quest Background Checks Pvt Ltd. The ideal candidate will be responsible for managing client relationships, coordinating background verification processes, and ensuring seamless communication between clients and internal teams.
Responsibilities
- Develop and maintain strong relationships with existing and potential clients through regular communication and updates.
- Coordinate background verification processes, ensuring timely and accurate delivery of results.
- Collaborate with internal teams to resolve client queries and concerns.
- Foster a culture of excellence, adherence to quality standards, and strict confidentiality.
Requirements
- Exceptional communication and interpersonal skills.
- Strong organisational and time management abilities.
- Attention to detail and problem-solving skills.
- Ability to work collaboratively in a team setting.
- Proficiency in MS Office and CRM software.
- Previous experience in client services or coordination roles is a plus.
- Work Location: Hyderabad (Work From Office only).
- Salary: upto ₹5,00,000 per annum.
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