Financial Services Training Specialist

2 days ago

Hyderabad Secunderabad Telangana, India beBeeProductivity Full time ₹ 1,04,000 - ₹ 1,30,878
Job Description

A Product-Process Trainer II is responsible for designing, developing, and delivering training programs to customers. The ideal candidate will have a thorough understanding of financial services industries and products, including commercial and consumer banking, lending, insurance, wealth management, online banking, card services, and bill payment services.

The successful applicant will be able to conduct training needs assessments, determine appropriate instructional strategies, design instructional materials, and conduct traditional classroom or web-based training sessions using effective presentation skills, verbal communication skills, and classroom management skills.

In addition, the Product-Process Trainer II will assess training outcomes by soliciting and reviewing feedback and evaluation of classes taught, review system/software documentation from product development teams, stay current on relevant trends within the financial services industries, and adapt training context and content accordingly.

Required Skills and Qualifications
  • Education Requirements: Bachelor's degree in finance or adult education or the equivalent combination of education, training, or work experience.
  • General Knowledge, Skills Abilities:
  • Thorough, detailed knowledge of FIS systems and products trained as well as FIS procedures
  • Effective presentation and interpersonal skills
  • Understanding of and ability to demonstrate adult education principles and techniques
  • Classroom management skills
  • Strong verbal and written communication skills; clear, tactful, and constructive
  • Proficient with technology and office automation tools and applications
  • Customer service skills, understanding, and focusing on client needs, establishing credibility and building positive, professional, relationships with clients
  • Team skills including ability to establish and maintain effective working relationships with all levels within organization, internally and externally
  • Strong time management, problem-solving, project management, leadership, and negotiation skills
  • Attention to detail
  • Resourcefulness, flexibility, versatility, dependability
Benefits

This role offers a competitive salary and benefits package, including opportunities for career growth and professional development.

Others

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced trainer looking for a new challenge, please submit your application.

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