Process Associate

21 hours ago


Anantapur, Andhra Pradesh, India beBeeProcess Full time ₹ 15,00,000 - ₹ 30,00,000

Job Title: Process Specialist

Key Responsibilities:

  • Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates.
  • Handle routine maintenance tasks such as corrections to policy data, transaction reversals, and reinstatements.
  • Maintain and update policy records in the administration systems according to standard operating procedures.
  • Collaborate with TPAs, internal teams, and custodians to resolve discrepancies and ensure service quality.
  • Research and resolve escalated issues or incomplete transactions related to policy servicing.

Requirements:

  • Graduation in any stream, Commerce Graduate preferred.
  • 1+ year of working experience (Life insurance domain) that required a focus on quality including attention to details, accuracy, and accountability for your work product.
  • Experience in a professional/office related environment that required you to work regularly scheduled shifts.
  • Experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
  • Effective English business communication skills required to exchange information with client.
  • Ability to solve basic mathematical problems.
  • Must have basic Email/Letter writing skills.
  • Good understanding of MS Excel and MS-Outlook.
  • Life Insurance domain knowledge is must (preferably Annuities).


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