Voice Process Associate

Job Title: Customer Service RepresentativeWe are seeking experienced professionals to join our team as Voice Process Associates. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.The selected candidate will be...

Process Efficiency LeadWe are seeking an accomplished Process Efficiency Lead to oversee voice-based business process teams.Key Responsibilities:Lead voice processes across multiple teams and projectsManage key performance indicators and ensure service level agreement adherenceSupervise Team Leads, Trainers, and Quality Assurance professionalsCollaborate...

Global Voice Process SpecialistWe are seeking a skilled Global Voice Process Specialist to oversee the review of new orders for accuracy and completeness, processing new orders on a web-based system, handling customer inquiries, maintaining service levels, and placing orders with partners. Reviewing new orders for accuracy and completenessProcessing new...

Key Performance AnalystThe ideal candidate will have a minimum of 1 year of experience as a Quality Analyst in an international voice process setting.The successful candidate will possess excellent communication skills and have worked with quality control tools. They will also have strong transactional quality domain knowledge and a good working knowledge of...

The Role of a Customer Experience Associate involves working in the Banking Domain, specifically in Voice Process. This position is ideal for fresher graduates with good communication skills from Arts and Science backgrounds.Key Responsibilities:Maintaining high-quality customer interactionsProviding timely and accurate responses to customer...

Join Our Voice/Video Artist Team">We are on a mission to revolutionize the travel industry by offering affordable flights, hotels, and personalized itineraries powered by AI and human expertise.As our Voice/Video Artist Intern, you will play a crucial role in creating captivating voiceovers for social media and brand videos. You will collaborate with our...

Job SummaryAnalyzing customer feedback and voice of customer data using a specialized platform is essential for identifying areas of improvement.Key ResponsibilitiesDevelop and maintain reports, dashboards, and presentations in Power Point and Excel to facilitate data-driven decision making.Collaborate with cross-functional teams to identify process...

Job Title: Process SpecialistKey Responsibilities:Process post-issue service requests including address changes, beneficiary updates, ownership and payor changes, and banking information updates.Handle routine maintenance tasks such as corrections to policy data, transaction reversals, and reinstatements.Maintain and update policy records in the...

Job OpportunityEfficient business processes are the cornerstone of a successful organization. We are seeking an Associate Process Manager to oversee and optimize these processes, ensuring they meet efficiency and effectiveness standards.Key Responsibilities:Developing and implementing end-to-end customer onboarding processes with hands-on experience in B2B...

Customer Service Associate RoleWe are seeking a skilled professional to provide exceptional customer service via phone, resolve technical issues, and meet quality targets.Key Responsibilities:Handle customer queries and issues via phoneProvide accurate and timely information on products and servicesTroubleshoot and resolve technical issuesMeet and exceed...