
Voice Process Optimization Specialist
16 hours ago
We are seeking a skilled Global Voice Process Specialist to oversee the review of new orders for accuracy and completeness, processing new orders on a web-based system, handling customer inquiries, maintaining service levels, and placing orders with partners.
- Reviewing new orders for accuracy and completeness
- Processing new orders on a web-based system
- Handling customer inquiries
- Maintaining service levels and high levels of accuracy
- Placing orders with partners on a web-based order processing system
- Monitoring order status and taking appropriate action
- Maintaining high accuracy in all activities
- Ensuring timely customer requirements and accurate records of activities
To be successful in this role, you will need:
- Any degree
- Experience entering data using an alphanumeric keyboard and verifying entered data
- Skilled in reviewing and verifying data
- Able to learn quickly
- Comfortable working independently in a fast-paced environment; a creative problem-solver
- Basic computer skills
- Strong organizational skills
- Highly motivated in repetitive duties with minimal room for error
Diversity, Equality & Inclusion: We value diversity and promote equal opportunities for all applicants without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic.
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