Voice of Customer Analyst

Job Title: Customer Service RepresentativeWe are seeking experienced professionals to join our team as Voice Process Associates. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to handle high-pressure customer interactions with professionalism.The selected candidate will be...

Join a dynamic team as a Voice Process Associate, supporting US-based clients with exceptional customer service skills.About the Role:We are seeking experienced and energetic professionals to support our global clientele. The ideal candidate should have excellent English communication skills, experience in international voice processes, and the ability to...

Key Performance AnalystThe ideal candidate will have a minimum of 1 year of experience as a Quality Analyst in an international voice process setting.The successful candidate will possess excellent communication skills and have worked with quality control tools. They will also have strong transactional quality domain knowledge and a good working knowledge of...

**Job Title: Voice Support Expert**Mumbai (Marol)**Experience:** 0-4 Years. Freshers are welcome to apply.**Shift Details:** Mon-Sat | 7 am-4 pm | Work From OfficeJob Responsibilities:Welcome new learners with a personalized call within 48 hours to guide them through account setup, platform access, and initial orientation.Proactively contact at-risk learners...

Global Voice Process SpecialistWe are seeking a skilled Global Voice Process Specialist to oversee the review of new orders for accuracy and completeness, processing new orders on a web-based system, handling customer inquiries, maintaining service levels, and placing orders with partners. Reviewing new orders for accuracy and completenessProcessing new...

About Us:MUFG Bank, Ltd. is Japan's premier bank with a global network spanning over 40 markets.The bank offers commercial and investment banking products and services to businesses, governments, and individuals worldwide.The parent company, Mitsubishi UFJ Financial Group, Inc., is one of the world's leading financial groups.The Group aims to be the world's...

Position: Quality AnalystLocation: HyderabadType: Full-time, OnsiteExperience: 1–2 years (but attention to emotional detail matters more than bullet points)At WTMF, we're building something a little different. Not just a product, but an emotionally intelligent space that listens, supports, and actually gets people.To make sure that space feels just right,...

Key Responsibilities:Develop and maintain databases, spreadsheets, and other data management tools to collect and organize business information.Generate reports, dashboards, and presentations to visualize key performance indicators (KPIs) and provide insights to the management.Analyze data to identify trends, patterns, and areas for improvement in business...

Job OverviewThis role is perfect for individuals looking to start their career in customer service. As a Customer Service Representative, you will be responsible for handling international chat and voice processes.Key Responsibilities:International chat/Voice process Essential Skills and Qualifications:Excellent English communication is a must (spoken &...

Job Title: Data AnalystAbout This RoleThis is a unique opportunity to join our team as a Data Analyst.Key ResponsibilitiesData collation, processing, cleaning & transformation along with feature engineering and model development.Hands-on with model training, evaluation & fine tuning.Ensure output's thorough quality check & provide analytics driven insights...