Desktop Support Specialist

1 day ago


Solapur, Maharashtra, India beBeedesktopsupport Full time ₹ 8,00,000 - ₹ 10,00,000
Desktop Support Professional

We are seeking a highly skilled Desktop Support Professional to join our team.

The ideal candidate will possess excellent technical skills, strong problem-solving abilities, and exceptional communication skills.

  • Key Responsibilities:
  • Provide top-notch desktop support to end-users, resolving technical issues efficiently and effectively.
  • Troubleshoot Windows OS and desktop-related problems, ensuring minimal downtime.
  • Collaborate with the team to implement process improvements and maintain a high level of customer satisfaction.
Requirements:
  • A degree in Information Technology or a related field.
  • 1.5 years of experience in desktop support, preferably with working knowledge of BMC Remedy tool.
  • Excellent verbal and written communication skills, with the ability to work well in shifts (24*7) or US shifts.
PREFERRED QUALIFICATIONS
  • Working experience on SolarWinds monitoring tool.
  • Experience into remote support tools.
  • Windows OS & desktop troubleshooting knowledge.

This is an exciting opportunity for individuals who are passionate about technology and delivering exceptional customer experiences.



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