Senior Desktop Infrastructure Specialist

2 weeks ago

Solapur, Maharashtra, India beBeeDesktop Full time ₹ 10,00,000 - ₹ 15,00,000

Job Title: Senior Desktop Support Engineer

We are seeking a highly skilled and experienced Senior Desktop Support Engineer to join our team. The successful candidate will be responsible for managing and maintaining the IT infrastructure of our client, a Private Equity firm.

The ideal candidate will have a strong background in desktop support and a proven track record of delivering excellent service to clients. They will also have excellent problem-solving skills, strong communication skills, and the ability to work independently and prioritize tasks effectively.

Responsibilities:

  • Administer Microsoft Intune for endpoint management providing support for Azure Virtual Desktop (AVD) infrastructure, including user provisioning and issue resolution.
  • Manage incident and service request management process to ensure timely resolution of user issues and requests.
  • Utilize Nexthink for proactive monitoring, troubleshooting, and incident resolution.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or related field (preferred).
  • Proven experience in desktop support or a similar role.
  • Strong knowledge of Microsoft Windows operating systems and Office applications.
  • Familiarity with Active Directory, Exchange, and other network administration tools.

About the Role:

This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our client. As a Senior Desktop Support Engineer, you will be responsible for delivering exceptional service to our clients and ensuring that their IT infrastructure runs smoothly and efficiently.

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