Customer Service Operations Specialist

Customer Service Operations ManagerWe are seeking an experienced Customer Service Operations Manager to drive a premium customer service experience across eCom and retail channels. This role involves managing BPO/vendor operations, driving performance metrics, and supporting efficiency and quality initiatives.Key Responsibilities:Ensure a seamless customer...

About the JobWe are seeking a highly skilled Customer Service Specialist to join our team in India. As a frontline ambassador, you will be responsible for ensuring that every customer receives reliable support, responsive communication, and seamless service delivery.This role is crucial for building trust and reinforcing our reputation in India. You will be...

Job Title: Client Service Operations SpecialistYou will join our team as a contractor in the client service operations division.As a contractor, you will play a pivotal role in ensuring the seamless execution and management of ongoing projects. By supporting account managers and effectively communicating with clients, you will be essential to our...

Customer Support Specialist Role A vital customer support specialist is required to provide business-critical assistance to Azure customers worldwide through various support channels.Effective interaction with clients to gather information quickly and efficiently.Clear explanation of customer responsibilities in resolving issues and communication of next...

Job Title:A Training Development Specialist is needed to create and deliver programs for customer service teams.Main Responsibilities:Create training content, role plays, simulations, and case studies relevant to the customer service environment.Conduct training programs on communication, conflict resolution, and team collaboration.Evaluate training...

Job Title: IT Service Management SpecialistWe are seeking a skilled and experienced IT Service Management Specialist to join our team.Troubleshoot and resolve technical issues related to the ServiceNow platform.Perform routine maintenance tasks and system upgrades to ensure the platform remains stable and operational.Provide support to end-users addressing...

Job Title: Customer Experience SpecialistOur company is seeking an experienced customer experience specialist to oversee collection activities and implement effective strategies.Manage a team of collection staff to ensure optimal performance and productivity.Develop and implement efficient processes for resolving escalated customer issues.Analyze and...

Job Title: Business Operations SpecialistDescription:We are seeking a highly skilled Business Operations Specialist to join our team. In this role, you will play a critical part in managing the back-end operations of our clients.This is an on-site position located in Thiruvananthapuram, and you will work closely with clients to provide personalized services...

Customer Service ProfessionalAs a key member of our operations, you will be responsible for maintaining long-term customer relationships and ensuring service satisfaction. You will serve as the first point of contact for client queries via phone or email, coordinate with internal teams to deliver smooth operations, and provide end-to-end support to...

Job Summary:\We are seeking a dedicated professional to provide exceptional customer support as a Customer Support Representative.\The successful candidate will be responsible for delivering outstanding service by engaging with customers through various channels, responding to their concerns in a professional and courteous manner, and demonstrating excellent...