Current jobs related to Customer Service Representative - Thiruvananthapuram, Kerala - beBeeCommunication
-
Customer Service Representative
1 week ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 2,50,000 - ₹ 6,00,000Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to fill this critical role.The successful candidate will be the first point of contact for our customers, responsible for delivering exceptional service, resolving issues, and ensuring a positive customer experience.Key...
-
Customer Service Representative
1 week ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 10,00,000 - ₹ 15,00,000Customer Service Representative JobWe are seeking experienced professionals to handle inbound calls from existing customers in a Canadian context.About the RoleThis role is perfect for individuals with previous experience in a call center environment, handling incoming and/or making outgoing calls.You will be responsible for developing and maintaining...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 20,00,000 - ₹ 40,00,000Job Title: Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to join our team in delivering exceptional support experiences.Key Responsibilities:Handle incoming calls and respond to customer queries in a timely and professional manner, resolving issues effectively and escalating when necessary.Make outbound calls to...
-
Thiruvananthapuram, Kerala, India beBeeRepresentative Full time ₹ 8,00,000 - ₹ 15,00,000Customer Service Representative Job DescriptionThis role involves delivering exceptional customer service and resolving inquiries via phone calls. The ideal candidate will have experience in customer-facing roles for at least 1 year.
-
Customer Service Advocate
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 4 - ₹ 8About the RoleWe are seeking a skilled and customer-focused individual to join our team as a Customer Service Representative.
-
Customer Experience Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerExperience Full time ₹ 6,00,000 - ₹ 8,00,000Customer Experience Representative OpportunityWe are seeking a dedicated and enthusiastic individual to fill the role of Customer Experience Representative. This position is ideal for those who excel in communication, problem-solving, and building strong relationships.Key Responsibilities:Deliver exceptional customer experiences by resolving queries and...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomer Full time ₹ 8,00,000 - ₹ 15,00,000About the JobWe are seeking a highly skilled Customer Service Specialist to join our team in India. As a frontline ambassador, you will be responsible for ensuring that every customer receives reliable support, responsive communication, and seamless service delivery.This role is crucial for building trust and reinforcing our reputation in India. You will be...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 12,00,000Job SummaryThis role entails delivering exceptional customer service and resolving inquiries through phone calls.The position involves outbound calls to insurance companies, end customers, and verifying patient information. Additionally, it requires handling inbound calls as part of a team, utilizing various communication methods to address customer queries,...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerSupport Full time ₹ 3,12,000 - ₹ 3,60,000Job Overview:We are seeking a professional to provide exceptional customer service, ensuring optimal customer satisfaction and enhancing the overall customer experience.Key Responsibilities:Address customer inquiries and concerns in a timely and efficient mannerResolve issues effectively and maintain positive customer relationshipsCollaborate with internal...
-
Customer Service Representative
2 weeks ago
Thiruvananthapuram, Kerala, India beBeeCustomerService Full time ₹ 40,00,000 - ₹ 80,00,000Guest Relations AssociateWe are seeking a skilled and customer-focused professional to deliver exceptional service experiences for our clients and visitors in Thiruvananthapuram, India.Main Responsibilities:Providing warm welcomes and personalized interactions with visitors, clients, and prospective buyers.Managing front desk operations, including walk-in...
Customer Service Representative
3 weeks ago
As a key member of our operations, you will be responsible for maintaining long-term customer relationships and ensuring service satisfaction. You will serve as the first point of contact for client queries via phone or email, coordinate with internal teams to deliver smooth operations, and provide end-to-end support to clients.
Some of your key responsibilities will include:
- Handling customer inquiries via phone or email, providing timely updates and resolutions to issues.
- Maintaining strong, positive relationships with clients by ensuring timely communication and resolution of concerns.
- Coordinating with operations, dispatch, and visibility teams to resolve service-related concerns.
- Providing support for account setup, documentation, and order processing.
- Managing escalations and ensuring proactive communication with customers.
- Assisting in onboarding new clients and providing guidance on our services.
- Documenting customer interactions and maintaining accurate records in CRM systems.
- Gathering feedback and sharing insights with management to enhance customer experience.
Requirements & Skills
Some of the requirements and skills necessary for this role include:
- A Bachelor's degree (preferably in Business, Logistics, or related field).
- 2-3 years of experience in customer service, client relations, or logistics support.
- Strong communication skills (verbal and written) in English.
- Problem-solving ability with a customer-first mindset.
- Good knowledge of North American Trucking operations preferred.
- Ability to multitask and work under pressure in a fast-paced environment.
- Proficiency in MS Office and CRM tools.
This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of our organization.
