BPO Voice Training Expert

4 weeks ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Hiring for a skilled Process Trainer with expertise in BPO voice process training. Requirements include 1-3 years of experience and full-time employment.

Responsibilities:

  • Conduct BPO voice process training sessions
  • Develop training materials and presentations
  • Assess training needs and performance
  • Provide feedback and coaching to trainees
  • Monitor and evaluate training effectiveness

Key qualifications include process trainer, trainer, product trainer, sales trainer, and voice process trainer experience.

This role is ideal for a professional looking to support BPO training, focusing on voice process, product, and sales training.

Salary and benefits will be discussed during the hiring process.



  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Voice Process Trainer BPOAbout the Role:We are seeking a talented Voice Process Trainer to join our BPO team in Chennai. As a Voice Process Trainer, you will be responsible for conducting training sessions for voice process, product, and sales training.Key Responsibilities:Conduct BPO training sessions for voice process, product, and sales...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    About the Role:We are seeking a skilled Team Leader to oversee our Customer Care operations in a Voice BPO setting. The ideal candidate will have at least one year of experience leading teams in similar environments.Key Responsibilities:Drive team performance through effective leadership and coaching.Good in archiving all the KRA and KPI.Excellent client...

  • Team Leader BPO Voice

    3 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: Team Leader BPO VoiceWe are seeking a skilled Team Leader to lead our Voice BPO team. The ideal candidate will have a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, with a strong track record of driving team performance and client satisfaction.Key Responsibilities:- Drive team performance through effective leadership and...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a highly experienced Team Lead for our BPO Voice Process team. The ideal candidate will have a minimum of 1 year of experience in telesales/BPO voice team lead roles.Key responsibilities include:Leading a team of sales professionals in a voice process environmentEnsuring excellent customer service and experienceMaintaining a high level of...

  • BPO Process Trainer

    2 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Summary: We are seeking a skilled BPO Process Trainer to join our team at CapTalent HR. As a BPO Process Trainer, you will be responsible for conducting training sessions for voice process, product, and sales training. You will also develop training materials and presentations, assess training needs and performance to improve processes, provide feedback...


  • Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full time

    Job OverviewThe BPO voice process specialist role is crucial in delivering high-quality customer service through prompt and efficient handling of customer inquiries and concerns in Hindi. The position plays a pivotal part in ensuring customer satisfaction and retention as well as contributing to the overall success of the organization's BPO operations.Main...


  • Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full time

    Job SummaryWe are seeking a highly skilled BPO Voice Process Specialist to join our team at Wizaltia Hr Solutions. The ideal candidate will possess excellent communication skills in Hindi and English, with a strong ability to resolve customer queries and issues effectively.Key ResponsibilitiesHandle inbound and outbound customer calls in Hindi, providing...


  • Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full time

    Job SummaryWe are seeking a highly skilled and motivated BPO Voice Process Hindi Specialist to join our team at Wizaltia Hr Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through prompt and efficient handling of customer inquiries and concerns in Hindi.Key...

  • BPO Team Lead

    3 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Title: BPO Team Lead - Sales ExpertThis role involves leading a team of sales professionals in a BPO setting. The ideal candidate will have experience in sales and team management, with a strong focus on customer satisfaction and experience.Key Responsibilities:Lead a team of sales professionals to achieve sales targets and goalsDevelop and implement...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Job DetailsCapTalent HR is seeking a highly skilled Customer Support Associate to join our team.Key Responsibilities:Resolve customer queries in a timely and professional manner.Communicate effectively with customers in English and a South Regional Language (Tamil/Kannada/Telugu).Collaborate with the client's back-office team to resolve complex customer...


  • Chennai, Tamil Nadu, India Guidehouse Full time

    Job Family:EBO Training (India)Travel Required:NoneClearance Required:NoneCandidate must possess a bachelor's degree or postgraduate degree in any field with at least two years of working experience in a related field (T&D).Excellent interpersonal and communication skills are required, with experience in handling Voice and Accent training in the corporate...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Senior Quality Manager - BPO ExpertCapTalent HR is seeking an experienced Senior Quality Manager to lead our BPO team. The ideal candidate will have a master's degree and 12+ years of experience in quality management, with a proven track record of leadership in similar roles.Key Responsibilities:A) Design, implement, and maintain robust quality...

  • Team Leader for BPO

    4 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    We are seeking a seasoned Team Lead to manage our Customer Care operations in Chennai. The ideal candidate will have a minimum of 1 year of experience in leading teams in a VOICE-related BPO environment.Key Responsibilities:• Good understanding of archiving KRA and KPI metrics• Effective client handling and relationship management• Driving team...

  • BPO Team Lead Role

    4 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    Seeking a seasoned Team Lead for our BPO Sales Team to handle day-to-day operations. Responsibilities:Minimum 1-year experience in Team Lead role for BPO (Sales) TeamsExperience in voice process handlingAny graduation is acceptableRequirements:Upto 3.5lpa salary6days working with rotational offWork From OfficeContact: Interested candidates can reach out to...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    BPO Team Lead OpportunityWe are seeking a skilled BPO Team Lead to oversee our Voice Team.Key Responsibilities:Lead a team of customer service representativesEnsure high-quality service deliveryMeet or exceed sales targetsRequirements:Minimum 8 months to 1 year of experience as Team Lead or Asst TL in Handling TeleSales TeamGood communication skills in...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    About the RoleThe Process Trainer - BPO will be responsible for supporting BPO training, focusing on voice process, product, and sales training.Key ResponsibilitiesConduct BPO training sessions for voice process, product, and sales training.Develop training materials and presentations.Assess training needs and performance to improve processes.Provide...

  • BPO Team Lead

    2 weeks ago


    Chennai, Tamil Nadu, India CapTalent HR Full time

    Job Summary:We are seeking a skilled Team Lead for our Customer Service team. The successful candidate will have a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, either international or domestic operations related to voice.Responsibilities:Drive team performance and ensure high-quality service delivery.Manage client relationships and...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    BPO Operations Coordinator Job OpportunityCapTalent HR is seeking a skilled BPO Operations Coordinator to support our non-voice process. The ideal candidate will have excellent communication skills in English and a background in BPO operations.Key Responsibilities:Support non-voice process operationsCollaborate with team members to achieve process...


  • Chennai, Tamil Nadu, India CapTalent HR Full time

    Seeking a seasoned Team Lead to oversee our Customer Care BPO operations, focusing on voice-related processes. The ideal candidate will have a minimum of 1 year of experience in team leadership within a similar domain. Key Responsibilities:Drive team performance and ensure adherence to KPIs and KRAEffective client handling and relationship managementLead...


  • Chennai, Tamil Nadu, India Covenant Consultants Full time

    Job OverviewAs a Voice Communication Professional, you will be responsible for delivering exceptional customer service and communication skills in a global voice process environment.Key Responsibilities:Provide top-notch customer service via voice communicationCommunicate effectively with clients and colleaguesMaintain a positive and professional...