Team Leader BPO Voice Expert
2 weeks ago
About the Role:
We are seeking a skilled Team Leader to oversee our Customer Care operations in a Voice BPO setting. The ideal candidate will have at least one year of experience leading teams in similar environments.
Key Responsibilities:
- Drive team performance through effective leadership and coaching.
- Good in archiving all the KRA and KPI.
- Excellent client handling skills.
- Associates expected to perform inbound and outbound tasks.
Requirements:
- Graduation mandatory.
- Minimum 1 year of experience as Team lead in a Customer Care BPO.
Working Conditions:
- 6 days a week, with Sunday as a fixed off day.
- Work from Office.
- Location: Chennai.
Additional Information:
- Interested candidates can reach out to HR for further details.
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