BPO Team Lead

2 months ago


Chennai, Tamil Nadu, India CapTalent HR Full time

Job Summary:

We are seeking a skilled Team Lead for our Customer Service team. The successful candidate will have a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, either international or domestic operations related to voice.

Responsibilities:

  • Drive team performance and ensure high-quality service delivery.
  • Manage client relationships and handle inbound and outbound calls.
  • Oversee team productivity and efficiency.

Requirements:

  • Graduation mandatory.
  • Minimum 1 year of experience as a Team Lead in a Customer Care BPO.

Work Details:

  • 5-day workweek with 2 days rotational off.
  • Upto 5Lpa.

Interested candidates can reach out to the HR department for further information.


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