BPO Team Lead
2 months ago
Job Summary:
We are seeking a skilled Team Lead for our Customer Service team. The successful candidate will have a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, either international or domestic operations related to voice.
Responsibilities:
- Drive team performance and ensure high-quality service delivery.
- Manage client relationships and handle inbound and outbound calls.
- Oversee team productivity and efficiency.
Requirements:
- Graduation mandatory.
- Minimum 1 year of experience as a Team Lead in a Customer Care BPO.
Work Details:
- 5-day workweek with 2 days rotational off.
- Upto 5Lpa.
Interested candidates can reach out to the HR department for further information.
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