BPO Voice Process Specialist
3 weeks ago
We are seeking a highly skilled BPO Voice Process Specialist to join our team at Wizaltia Hr Solutions. The ideal candidate will possess excellent communication skills in Hindi and English, with a strong ability to resolve customer queries and issues effectively.
Key Responsibilities- Handle inbound and outbound customer calls in Hindi, providing accurate information and resolving customer queries efficiently.
- Collaborate with team members and other departments to ensure seamless customer service delivery.
- Meet and exceed performance targets, adhering to predefined scripts and processes.
- Participate in training and development sessions to enhance skills and knowledge.
- Escalate complex issues to the appropriate channels, ensuring timely resolution.
- Fluency in Hindi (Mandatory)
- Excellent verbal and written communication skills in Hindi and English
- Prior experience in a BPO or customer service role
- Strong problem-solving and decision-making abilities
- Ability to multitask and prioritize in a fast-paced environment
Wizaltia Hr Solutions is committed to providing a supportive and inclusive work environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
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BPO Voice Process Specialist
2 weeks ago
Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full timeJob OverviewThe BPO voice process specialist role is crucial in delivering high-quality customer service through prompt and efficient handling of customer inquiries and concerns in Hindi. The position plays a pivotal part in ensuring customer satisfaction and retention as well as contributing to the overall success of the organization's BPO operations.Main...
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BPO Voice Process Trainer
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Voice Process Trainer BPOAbout the Role:We are seeking a talented Voice Process Trainer to join our BPO team in Chennai. As a Voice Process Trainer, you will be responsible for conducting training sessions for voice process, product, and sales training.Key Responsibilities:Conduct BPO training sessions for voice process, product, and sales...
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BPO Voice Process Hindi Specialist
4 weeks ago
Chennai, Tamil Nadu, India Wizaltia Hr Solutions Full timeJob SummaryWe are seeking a highly skilled and motivated BPO Voice Process Hindi Specialist to join our team at Wizaltia Hr Solutions. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through prompt and efficient handling of customer inquiries and concerns in Hindi.Key...
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Team Lead for BPO Voice Process
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Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a highly experienced Team Lead for our BPO Voice Process team. The ideal candidate will have a minimum of 1 year of experience in telesales/BPO voice team lead roles.Key responsibilities include:Leading a team of sales professionals in a voice process environmentEnsuring excellent customer service and experienceMaintaining a high level of...
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BPO Voice Training Expert
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BPO Process Trainer
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary: We are seeking a skilled BPO Process Trainer to join our team at CapTalent HR. As a BPO Process Trainer, you will be responsible for conducting training sessions for voice process, product, and sales training. You will also develop training materials and presentations, assess training needs and performance to improve processes, provide feedback...
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Process Specialist Trainer
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob OverviewWe are seeking a highly skilled Process Specialist Trainer to join our team at CapTalent HR. As a key member of our BPO training team, you will be responsible for delivering voice process, product, and sales training to our clients.Key ResponsibilitiesDesign and deliver comprehensive training programs for voice process, product, and sales...
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Domestic Voice Process Representative
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary:We are seeking a highly skilled Voice Process Specialist to join our team at CapTalent HR. As a Voice Process Specialist, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, both written and verbal, and be proficient in...
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Voice Process Specialist
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Chennai, Tamil Nadu, India CapTalent HR Full timeJob Summary We are seeking a skilled BPO Process Associate to join our team at CapTalent HR. As a key member, you will be responsible for providing exceptional customer service via voice support.ResponsibilitiesRespond to customer inquiries and resolve issues through voice communicationCollaborate with internal teams to ensure seamless customer...
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International Voice Process Specialist
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: International Voice Process SpecialistJob Description:We are seeking a highly skilled International Voice Process Specialist to join our team at CapTalent HR. As an International Voice Process Specialist, you will be responsible for providing exceptional customer service and support to our clients through various voice-based channels.Key...
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Team Leader BPO Voice
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Team Leader BPO VoiceWe are seeking a skilled Team Leader to lead our Voice BPO team. The ideal candidate will have a minimum of 1 year of experience as a Team Lead in a Customer Care BPO, with a strong track record of driving team performance and client satisfaction.Key Responsibilities:- Drive team performance through effective leadership and...
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Voice Process Executive
4 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a highly skilled Customer Support Executive to join our team at CapTalent HR. For this role, we require candidates with experience in voice processes, preferably in a BPO environment.Key Responsibilities:Provide exceptional customer service via phone, ensuring a positive experience for clients.Utilize strong communication and interpersonal...
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Tamil Voice Process Specialist
2 weeks ago
Chennai, Tamil Nadu, India Glitz Info Solutions Full timeJob Title: Tamil Voice Process SpecialistWe are seeking a highly skilled Tamil Voice Process Specialist to join our team at Glitz Info Solutions. As a Tamil Voice Process Specialist, you will be responsible for providing exceptional customer service and support to our clients. This role involves responding promptly and professionally to customer inquiries...
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Global Non-Voice Process Associate
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeBPO Operations Coordinator Job OpportunityCapTalent HR is seeking a skilled BPO Operations Coordinator to support our non-voice process. The ideal candidate will have excellent communication skills in English and a background in BPO operations.Key Responsibilities:Support non-voice process operationsCollaborate with team members to achieve process...
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Voice Process Specialist
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Requirements:We are seeking a skilled professional with excellent communication skills in English to join our team as a Voice Process Specialist.Key Responsibilities:Provide high-quality voice support to customersDevelop strong communication skills in English to effectively interact with customersWork in a rotational day shift, 6 days a week, with Sunday...
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Domestic Voice Process Specialist
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a highly skilled Domestic Voice Process professional to join our team at CapTalent HR. As a Customer Service Representative, you will be responsible for handling inbound customer calls and providing excellent service to our clients.Key Responsibilities:No prior experience is requiredRotational shifts & Week OffLanguage: Hindi &...
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Hindi Voice Process Specialist
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeJob Title: Hindi Voice Process SpecialistJob Description:We are seeking a skilled Hindi voice process specialist to join our team at CapTalent HR. The ideal candidate will have excellent English communication skills and the ability to communicate effectively in Hindi.Key Responsibilities:Provide customer support in HindiCommunicate effectively with customers...
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Hindi Voice Process Specialist
2 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full time**Job Title:** Hindi Voice Process SpecialistWe are seeking a skilled Hindi voice process specialist to join our team at CapTalent HR. The ideal candidate will have good communication skills in English and Hindi, ensuring seamless interactions with clients and colleagues.**Responsibilities:**Provide high-quality voiceover services in Hindi for various...
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Chennai, Tamil Nadu, India HCLTech Full timeJob Title:International Voice and Semi Voice Process SpecialistJob Summary:We are seeking a highly skilled International Voice and Semi Voice Process Specialist to join our team at HCLTech. As a key member of our operations team, you will be responsible for managing customer accounts, identifying outstanding debts, and taking timely action to encourage...
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Non Voice Process Specialist
3 weeks ago
Chennai, Tamil Nadu, India CapTalent HR Full timeWe are seeking a highly skilled Non Voice Process Specialist to join our team at CapTalent HR. The ideal candidate will have a minimum of 1 year of experience in voice or non voice and possess excellent communication skills in English.Key responsibilities include:Email and Chat SupportLocation: Ambattur, ChennaiExperience: 1 year of experience in voice or...