Dynamic Team Lead for BPO Operations
4 days ago
Seeking a seasoned Team Lead to oversee our Customer Care BPO operations, focusing on voice-related processes. The ideal candidate will have a minimum of 1 year of experience in team leadership within a similar domain.
Key Responsibilities:
- Drive team performance and ensure adherence to KPIs and KRA
- Effective client handling and relationship management
- Lead associates in handling inbound and outbound calls (non-sales focused)
Requirements:
- 1+ year of experience as a Team Lead in a Customer Care BPO (voice operations)
- Graduation degree mandatory
Working Conditions:
- 6-day working week with Sunday fixed off
- Salary: Up to 4-5 LPA
Interested candidates can reach out to the HR department for further information.
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