Front Office Team Lead

1 day ago

Panjim, Goa, India beBeeLeadership Full time

A successful Front Office Manager/Asst Front Office Manager will be responsible for leading a team to deliver exceptional guest service and revenue growth.

  • The ideal candidate will have excellent communication, organization, and coordination skills, with the ability to work under pressure and maintain a positive attitude in a fast-paced environment.
  • They will be responsible for maintaining high standards of customer service, ensuring that all guests receive a warm welcome and are well looked after throughout their stay.
  • The Front Office Manager/Asst Front Office Manager will also be responsible for managing the front office team, providing coaching and training to ensure that all team members are equipped to deliver exceptional guest service.
  • They will be responsible for maintaining accurate records and reports, including room inventory and occupancy levels, and will work closely with other departments to ensure seamless delivery of services.
  • In addition to their operational responsibilities, the Front Office Manager/Asst Front Office Manager will also be responsible for driving revenue growth through effective yield management and upselling opportunities.
Requirements
  • Good communication, organization, and coordination skills.
  • Ability to work under pressure and maintain a positive attitude in a fast-paced environment.
  • Excellent team player with strong leadership skills.
  • Responsible and self-motivated with a proactive approach to problem-solving.
  • Patient and responsive in dealing with guests and team members.
  • Familiar with computer systems and able to maintain accurate records and reports.
  • Fluent in spoken and written English to meet business needs.
Benefits

This is an exciting opportunity for a motivated and experienced professional to join our team as a Front Office Manager/Asst Front Office Manager. In return for your hard work and dedication, you can expect a competitive salary and benefits package, including:

  • Opportunities for career advancement and professional development.
  • A supportive and collaborative team environment.
  • A comprehensive benefits package, including health insurance, pension scheme, and paid holidays.
  • Ongoing training and development to ensure you have the skills and knowledge needed to succeed in your role.
Others

We are committed to providing a safe and healthy working environment for all our employees, and we expect all team members to take responsibility for maintaining a clean and safe workplace.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional guest service and revenue growth, and have the skills and experience needed to excel in this role, please apply now.

  • Front Office Team Member

    1 day ago

    Panjim, Goa, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000

    Front Office Apprentice Job Summary">This role offers the opportunity to work in a dynamic Front Office environment, assisting with daily operations and providing exceptional customer service. As a Front Office Apprentice, you will be an integral part of creating memorable experiences for our guests.The successful candidate will possess excellent...

  • Executive Front Office Professional

    7 days ago

    Panjim, Goa, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    **Front Office Manager Role Summary:**This is a leadership position in the front office department responsible for driving guest satisfaction, revenue growth, and operational efficiency.Lead the front office team to achieve performance goals and exceed customer expectations.Maintain high standards of quality, service, and hospitality across all front office...

  • Front Office

    4 weeks ago

    Panjim, Goa, India Ampere Coworks Private Limited Full time

    Job description About Kowo Workspaces At Kowo Workspaces we re redefining how professionals freelancers startups and businesses connect and thrive in Goa We believe in creating vibrant accessible and sustainable coworking environments where our community can focus on what they do best Role Overview As the Front Office Admin Associate...

  • Front Office Associate

    19 hours ago

    Panjim, Goa, India BASH Cafe Full time

    Location 18th June Road Panaji-Goa Department Front Office Reception Reports To Front Office Manager Admin Head Job Summary The Front Office Associate is the first point of contact for guests and visitors responsible for delivering exceptional customer service handling check-ins and check-outs for hospitality answering queries ...

  • Front Office Manager

    3 days ago

    Panjim, Goa, India beBeeMultitasker Full time ₹ 18,00,000 - ₹ 24,00,000

    Our ideal candidate will possess strong leadership skills and be able to supervise a team of front office personnel, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Direct and coordinate the activities of the front desk, reservations, guest services, and telephone areasPrepare performance reports for the front office...

  • Front Office Operations Manager

    1 week ago

    Panjim, Goa, India beBeeCustomer Full time ₹ 1,04,000 - ₹ 1,30,878

    Job Description:As a Front Office Manager/ Assistant Front Office Manager, you will be responsible for leading a high-performing team and delivering exceptional customer service to our guests. Your primary focus will be on maintaining the highest standards of quality and ensuring seamless operations within the front office department.Develop and implement...

  • Front Office Executive

    3 days ago

    Panjim, Goa, India GHD Infra Developers Pvt. Ltd. Full time

    We are looking for a receptionist to manage the front desk on a daily basis and to perform a variety of administrative and clerical tasks As a receptionist you will be the first point of contact for the company Duties include offering administrative support across the organisation You will welcome guests and greet people who visit the business You will...

  • Front Office Professional

    1 week ago

    Panjim, Goa, India beBeeCustomerService Full time ₹ 1,04,000 - ₹ 1,30,878

    Front Office Apprentice Job">Our Front Office Apprentices play a vital role in ensuring our guests have an exceptional experience at our hotel. We are looking for individuals who can demonstrate excellent customer service skills and work effectively as part of a team.">Job Description">As a Front Office Apprentice, you will be responsible for assisting with...

  • Front Office Executive

    6 days ago

    Panjim, Goa, India GHD Infra Developers Pvt. Ltd. Full time ₹ 10,000 - ₹ 15,000 per year

    We are looking for a receptionist to manage the front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a receptionist, you will be the first point of contact for the company. Duties include offering administrative support across the organisation. You will welcome guests and greet people who visit the business. You will...

  • Front Office Coordinator

    2 days ago

    Panjim, Goa, India beBeeAdministrative Full time ₹ 10,00,000 - ₹ 15,00,000

    We are seeking a highly organized and detail-oriented Front Office Coordinator to manage the front desk and provide administrative support.Key Responsibilities:Welcome guests and direct visitors to the appropriate person or officeAnswer, screen, and forward incoming phone callsMaintain a tidy and presentable reception area with necessary stationery and...