IT Cloud Support Specialist
3 days ago
We are seeking an experienced IT Cloud Support Specialist to join our team at Oracle. As a key member of our Cloud Operations team, you will be responsible for providing top-notch support and maintenance for our CEGBU SaaS offerings.
Key Responsibilities- Provide environment support to internal Oracle teams, including Development, for resolution of problems related to the use of and maintenance of the Oracle CEGBU SaaS offerings.
- Develop an in-depth working knowledge of these products and/or platforms they run on.
- Act independently while researching and developing solutions for customer reported issues.
- At least 3-5 years proven implementation, support, consulting and/or development experience, preferably in a SaaS or Cloud environment management.
- Degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
- Proven skills in using industry standard tools and techniques.
- Exceptional communication skills, both written and verbal.
- Strong diagnostic and troubleshooting abilities.
The estimated salary for this role is $80,000 - $110,000 per year, depending on location and experience. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.
About OracleOracle is a global technology company that provides enterprise software and cloud services. We are committed to helping our customers succeed in a rapidly changing world.
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