Cloud Support Specialist
6 days ago
Job Summary:
We are seeking an experienced Cloud Support Specialist to join our team at Blue Yonder. The ideal candidate will have a strong background in cloud-based technologies and a passion for delivering exceptional customer support.
Key Responsibilities:
- Provide technical support for our cloud-based Supply Chain Management solutions
- Collaborate with global technical and functional teams to resolve customer issues
- Develop and maintain knowledge of our cloud architecture and software products
- Document technical solutions and knowledge articles for repeat issues
- Maintain a high level of customer satisfaction through effective communication and timely issue resolution
Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 5 years of experience in cloud-based technical support
- Strong understanding of cloud architecture and software development lifecycle
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
About Blue Yonder:
Blue Yonder is a leading provider of cloud-based Supply Chain Management solutions. We are committed to delivering exceptional customer support and empowering our customers to achieve their business goals. If you are passionate about cloud technologies and customer support, we encourage you to apply for this exciting opportunity.
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