Customer Escalation Professional

Escalation Resolution ExpertJob Title: Escalation Resolution ExpertJob Type: Full-TimeLanguages: English and HindiAcademic Qualification: Any GraduateResponsibilities:Effective escalation management: Manage and resolve escalated customer issues related to refunds, disputes, and other concerns. Investigate and analyze the root causes of escalations to prevent...

Job DescriptionThis role is ideal for individuals who are passionate about delivering exceptional customer experiences and resolving issues efficiently.Key Responsibilities:Respond to customer inquiries via calls, emails, or chats in a timely manner.Gather and verify necessary information to resolve customer complaints.Empathize with customers, use effective...

Job Title: Customer Success Intern About the OpportunityWe are seeking a highly motivated and detail-oriented candidate to fill the role of Customer Success Intern. Key ResponsibilitiesCandidate Advocate: Respond to inquiries, resolve issues via email or chat in a timely and professional manner.Document Reviewer: Review documents for accuracy and...

Job Overview:We are seeking a skilled and experienced professional to serve as a Client Success Manager.This role will be responsible for managing customer projects, providing exceptional service, and ensuring timely solutions.Key responsibilities include coordinating internal teams, providing technical support, training, and problem resolution for...

Key Responsibilities:The Senior Manager - Priority Helpdesk is accountable for effectively resolving escalations reaching top leadership and customer grievances, maintaining customer satisfaction and confidence in the brand.Coordinate with various stakeholders to address customer concerns promptly, upholding high standards of service.Drive end-to-end...

Customer Service Excellence OpportunityAt 30 Sundays, we're revolutionizing the couple vacation experience. As a key player in delivering exceptional service to our customers, you'll be instrumental in driving customer satisfaction and loyalty.Key Responsibilities:Provide timely support for on-trip queries from customers.Manage escalations efficiently and...

Customer Relationship Manager PositionWe are seeking a skilled Customer Relationship Manager to join our team.Maintain accurate and detailed customer databases and records in the systemService Reminder calls to customers as per processAnswer calls professionally and provide necessary information about products and servicesRecord customer interactions and...

Job OverviewWe are seeking a skilled professional to manage helpdesk tickets for our customers.The ideal candidate will have experience working with Microsoft 365 and SharePoint integration with Teams.Key ResponsibilitiesFamiliarity with Microsoft 365 and SharePoint integration with Teams.Analyzing and interpreting data captures and trace logs to resolve...

Customer Support RepresentativeWe are seeking a highly skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be the first point of contact for our customers, providing them with exceptional service and support.The ideal candidate will have excellent communication skills, both written and verbal, and be able...

Role OverviewWe are seeking a skilled professional to handle customer inquiries and resolve issues efficiently.">About the JobThe ideal candidate will have excellent communication skills, patience, and a willingness to learn. As a customer service representative, you will be trained to handle customer calls, respond to queries, and ensure a positive customer...