Technical Support Specialist

3 days ago


Aligarh, Uttar Pradesh, India beBeeProblem Full time ₹ 15,00,000 - ₹ 20,00,000
Job Opportunity

The role supports the Murex platform by ensuring system availability, resolving incidents and maintaining production stability.

  • System support specialists ensure Murex applications are available and performing well.
  • Incident resolution involves troubleshooting and resolving production issues within agreed-upon timelines.
  • Log analysis, root-cause identification, and implementing permanent fixes are key responsibilities.
  • Collaboration with infrastructure, DBA, and network teams is necessary for environment-related issues.
  • Supporting system upgrades, patching, and performance optimization activities is crucial.

Essential Qualifications:

  • At least 2 years of IT experience with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
  • Direct experience with Murex is highly valued.
  • Strong analytical and problem-solving skills are required.
  • Effective communication and coordination abilities are essential.

Beneficial Skills:

  • Familiarity with ITIL processes (incident, problem, and change management).
  • Experience with automation or scripting for production support.
  • Knowledge of financial products and trading systems.


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