Event Operations Director

16 hours ago

Jaipur, Rajasthan, India beBeeExecutive Full time ₹ 15,06,000 - ₹ 20,12,000

Operational Lead Job Description:

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This is a leadership role responsible for overseeing all operational aspects of banqueting and catering services. The successful candidate will ensure excellence in event execution, guest experience, productivity, and profitability.

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Key Responsibilities:

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  • Oversight of day-to-day operations for all banquet and catering functions, including planning, execution, and team management.
  • Collaboration with sales, culinary, and service teams to deliver outstanding events.
  • Development and implementation of Standard Operating Procedures (SOPs) for seamless event logistics, from setup through execution and close-out.
  • Monitoring quality standards, guest satisfaction, and service delivery across all events and catering operations.
  • Leadership and mentorship of teams in banqueting, kitchen stewarding, and Food & Beverage; recruitment, training, and management of departmental staff.
  • Preparation and management of financial resources, control of costs, and driving efficiencies for maximum profitability.
  • Maintenance of compliance with health, safety, food handling, and local regulations.
  • Building and nurturing client relationships to maximize repeat business and event referrals.
  • Analysis of operational metrics and feedback to drive continuous improvements in processes and performance.
  • Coordination with vendors for supplies, décor, audiovisual equipment, and event support.
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Requirements:

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  • Bachelor's or master's degree in hospitality, hotel management, or related field.
  • Minimum 5+ years operational leadership experience in banqueting and catering in hotels or high-volume venues.
  • Demonstrated expertise in team management, event operations, and logistical planning.
  • Strong communication, leadership, and problem-solving skills.
  • Proven track record of handling premium events and client satisfaction.
  • Proficiency with Microsoft Office, event management systems, and financial controls.
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