Event Services Director

21 hours ago

Jaipur, Rajasthan, India beBeeOperations Full time ₹ 60,00,000 - ₹ 1,20,00,000

Job Title: Operations Manager

About the Role

We are seeking a highly skilled and experienced Operations Manager to lead our banqueting and catering services in Jaipur. The ideal candidate will have a strong background in event logistics, vendor management, and team leadership.

Key Responsibilities:

  • Oversee daily operations of banqueting and catering functions, including event planning, execution, and service delivery.
  • Collaborate closely with catering sales, culinary, and service teams to ensure precise event requirements and smooth coordination.
  • Ensure high standards in food quality, safety, décor, and guest service for all events—corporate, social, and weddings.
  • Manage event logistics including staffing, table setup, AV needs, timing, and flow; troubleshoot issues to guarantee client satisfaction.
  • Prepare and review event orders, schedules, budgets, and post-event reports; monitor cost control and optimize profitability.
  • Develop and enforce SOPs for operational efficiency and compliance with health, safety, and statutory regulations.
  • Build and motivate a high-performing team through training, supervision, and clear communication; resolve operational queries promptly.
  • Maintain strong client and vendor relationships to support repeat business and high guest satisfaction scores.
  • Drive continuous improvement in operations to enhance productivity, guest experience, and service excellence.

Requirements

The successful candidate will possess:

  • Bachelor's/Master's degree in Hospitality or Hotel Management.
  • 4+ years of hands-on experience in managing banqueting and catering operations in hotels or event venues.
  • Strong expertise in event logistics, vendor management, and multi-event coordination.
  • Excellent leadership, organizational, and communication skills; able to manage large teams and high-volume events.
  • Sound knowledge of F&B safety, local regulations, and cost management.
  • Proficiency in MS Office, catering/event management systems preferred.

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