Senior Business Growth Manager

2 days ago

Cochin, Kerala, India beBeeBusinessDevelopment Full time ₹ 15,00,000 - ₹ 25,00,000
Job Description

Purpose of this role is to drive business growth in specific industry verticals/territories through various business development activities, ensuring achievement of sales targets.

Key Responsibilities:

  • Formulate a sales plan for the assigned vertical/territory based on inputs from cross-functional teams.
  • Monitor sales targets at the territory/vertical level and initiate corrective action as required.
  • Identify potential business opportunities from multiple channels and develop a pursuit plan.
  • Negotiate and finalize terms with clients in terms of product specifications, payment terms, and timelines.
  • Build and maintain relationships with customers to facilitate deep understanding of their needs.
  • Ensure customer requirements are documented and forwarded to the concerned department.
  • Liaise with operations team to ensure execution of orders in line with predefined timelines and criteria.
  • Collect payments from clients as per contractual agreement.
  • Establish service centers or identify partner agencies to provide quick after-sales service to customers.

Additional Responsibilities:

  • Provide technical support to customers on after-sales related issues.
  • Record and resolve customer complaints within predefined timelines.
  • Respond timely to customer queries / issues raised during finalization / execution / post-execution sales.
  • Keep abreast with developments in the territory and provide data to the marketing team on potential opportunities for expansion/diversification into new markets/geographies.

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