Achieving Customer Satisfaction Specialist

4 days ago


Palakkad, Kerala, India beBeeCustomerSuccess Full time ₹ 45,00,000 - ₹ 75,00,000
Job Overview

We are seeking a Customer Success Associate to drive customer satisfaction and growth. In this role, you will be responsible for proactively engaging with customers to provide exceptional service and support.

Key Responsibilities:
  • Engage with customers to deliver outstanding service and support.
  • Ensure seamless onboarding and ongoing support to enhance customer experience.
  • Address customer queries and resolve issues efficiently, focusing on retention and growth.
  • Identify opportunities for upselling and cross-selling using sales acumen.
  • Maintain accurate records of customer interactions and feedback.
Required Skills & Qualifications:
  • Bachelor's degree in any field.
  • Excellent communication skills in English and Hindi with no errors.
  • Strong interpersonal skills with a customer-centric approach.
  • Fresher and experienced candidates are welcome to apply.
  • Preferred: Experience in Insurance and/or customer-facing sales roles.
Additional Information:

This is a unique opportunity to work with a dynamic team and contribute to the success of our customers.



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