
Hotel Reservation Supervisor
2 days ago
- A key component of this role is the accuracy of reservations entered into the system by individual hotels, in line with established company guidelines.
- Ensure that each reservation is settled properly and on time.
Key Relationships and Communication
Regular follow-ups are required for B2B clients who have been extended credit.
Maintain strong client relationships through excellent communication and customer service skills.
Required Skillset
Proficiency in hospitality management software is essential.
Strong organizational and multitasking abilities are necessary to manage multiple reservations and interactions efficiently.
Attention to detail and problem-solving skills are crucial for resolving issues promptly.
Previous experience in hotel reservations and knowledge of hotel booking systems and procedures are necessary.
Fluency in English and Hindi languages is also required.
Mandatory Qualifications
- Minimum 2 years' experience as a supervisor/Executive in Reservation/Front Office department of a 3*/4* Hotels.
- Graduate degree from any stream. A diploma/degree in Hotel/Hospitality management will be preferred.
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