Kitchen Team Lead

As the Kitchen Steward Manager, you will be responsible for leading a team of stewards to maintain high standards in food safety and cleanliness. You will oversee daily operations, ensure compliance with health regulations, and implement effective cleaning programs.

• Maintain high customer service focus by working closely with colleagues to ensure seamless service delivery.
• Have a positive attitude, take initiative to resolve issues, and communicate clearly with customers and team members.
• Responsible for guiding stewards in their jobs, providing training and coaching to improve performance.
• Control and analyze cleanliness standards for kitchen areas, banquet rooms, equipment, utensils, guests, and team satisfaction.
• Implement a detailed cleaning program as scheduled, monitor results, and make adjustments as needed.
• Keep up-to-date with new cleaning supplies, equipment, trends, and systems in stewarding.
• Assist stewards during operations, provide support and guidance as required.
• Ensure proper handling and maintenance of all equipment in the kitchen, storing and safekeeping all flatware, glassware, hollowware, utensils, and related equipment.
• Ensure all cleaning supplies and equipment are sufficiently stocked.
• Maintain and update the steward operating manual, chemical charts, and cleaning chart for the team's reference.
• Prepare and monitor the requisition of all chemicals and equipment.
• Report all accidents and incidents.
• Conduct and prepare the monthly operating equipment inventory.
• Report and monitor the breakage and loss report for operating equipment.
• Prepare purchase requisition for operating equipment and cleaning supplies.
• Coordinate with the Engineering department for the preventive maintenance system for exhaust, drainage, burners, fryers, refrigerators, freezers, and other major equipment.
• Inspect all stewarding supplies and equipment received, according to the established specification.
• Ensure that the level of sanitation in all areas of the kitchen, canteen, and storerooms meet sanitation standards.
• Check daily that all kitchen equipment and cleaning equipment are in safe and good working condition.
• Update and review cleaning products, purchase specifications, and cleaning methods to ensure the highest possible standard at all times.
• Gives direction and checks set-up of buffet sets in the outlet and banquet functions.
• Provide active supervision during the implementation of cleaning schedules.
• Monitor daily, weekly, and monthly banquet functions, outlet promotions, and activities to plan for provision of equipment and manpower.
• Acquire contact from various hotels in the city to secure additional equipment for big functions and events.
• Knowledgeable on fire safety and security procedures in relation to stewarding operations.
• Knowledgeable of all job descriptions in the stewarding section and capable of performing tasks as required.
• Check and maintain the sanitation level of the garbage room, both wet and dry.
• Coordinate with Finance and Security in processing disposal sales.
• Actively seek verbal feedback from customers and team members during service period.
• Assist in the restaurant and bar during busy days or special events.
• Knowledgeable of departmental standards and able to explain standards to team members.
• Assess team member performance against departmental standards.
• Describe, assign, and delegate duties and authority for stewarding operations.
• Plan ahead and ensure adequate resources are available.
• Ensure shifts are reviewed, handovers, and briefings are carried out.
• Establish good communication and teamwork within the kitchen team and others.
• Keep the team up-to-date about departmental, hotel, company activities, special events, and restaurant promotions through regular communication meetings and memos.
• Assist with selecting, training, coaching, and developing team members to meet current and future needs of the department and the hotel.
• Ensure the health, safety, and well-being of customers and all team members.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
• Carry out any other reasonable duties and responsibilities as assigned.