Food and Beverage Operations Manager

2 weeks ago


Mumbai, Maharashtra, India Accor Full time
Job Title: Assistant FoodJob Summary

Fairmont Hotels & Resorts is seeking a highly skilled and experienced Assistant Food professional to join our team.

Key Responsibilities
  1. Oversee daily food and beverage operations, ensuring high standards of quality and service.
  2. Monitor inventory levels, ordering supplies as needed to maintain optimal stock.
  3. Ensure compliance with health and safety regulations and hotel policies.
  4. Assist in recruiting, training, and supervising food and beverage staff.
  5. Schedule staff shifts and manage labor costs effectively.
  6. Conduct regular performance evaluations and provide feedback to staff members.
  7. Address guest concerns and complaints promptly and professionally.
  8. Monitor guest feedback and implement improvements to enhance guest satisfaction.
  9. Foster a customer-focused environment, encouraging staff to exceed guest expectations.
  10. Assist in preparing and managing the departmental budget.
  11. Monitor revenue and expenses, identifying opportunities to increase profitability.
  12. Implement cost control measures to optimize operational efficiency.
  13. Collaborate with the culinary team to develop and update menus.
  14. Ensure compliance with food safety standards and regulations.
  15. Monitor food quality and presentation to maintain brand standards.
  16. Coordinate and oversee events, banquets, and special functions.
  17. Work closely with the sales and catering teams to ensure successful event execution.
Requirements
  1. Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  2. Minimum of 2-3 years of experience in food and beverage management, preferably in a luxury hotel setting.
  3. Strong leadership and team management skills.
  4. Excellent communication and interpersonal abilities.
  5. Proficiency in MS Office, Opera Systems, and other food & beverage management software required.
  6. Knowledge of food safety and sanitation regulations.
  7. Ability to work flexible hours, including evenings, weekends, and holidays.
Our Commitment to Diversity & Inclusion

We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.



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