Food and Beverage Operations Manager
2 weeks ago
Fairmont Hotels & Resorts is seeking a highly skilled and experienced Assistant Food professional to join our team.
Key Responsibilities- Oversee daily food and beverage operations, ensuring high standards of quality and service.
- Monitor inventory levels, ordering supplies as needed to maintain optimal stock.
- Ensure compliance with health and safety regulations and hotel policies.
- Assist in recruiting, training, and supervising food and beverage staff.
- Schedule staff shifts and manage labor costs effectively.
- Conduct regular performance evaluations and provide feedback to staff members.
- Address guest concerns and complaints promptly and professionally.
- Monitor guest feedback and implement improvements to enhance guest satisfaction.
- Foster a customer-focused environment, encouraging staff to exceed guest expectations.
- Assist in preparing and managing the departmental budget.
- Monitor revenue and expenses, identifying opportunities to increase profitability.
- Implement cost control measures to optimize operational efficiency.
- Collaborate with the culinary team to develop and update menus.
- Ensure compliance with food safety standards and regulations.
- Monitor food quality and presentation to maintain brand standards.
- Coordinate and oversee events, banquets, and special functions.
- Work closely with the sales and catering teams to ensure successful event execution.
- Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
- Minimum of 2-3 years of experience in food and beverage management, preferably in a luxury hotel setting.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficiency in MS Office, Opera Systems, and other food & beverage management software required.
- Knowledge of food safety and sanitation regulations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
We are an inclusive company, and our ambition is to attract, recruit, and promote diverse talent.
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