Hospitality Leader

3 weeks ago


Mumbai, Maharashtra, India AccorHotel Full time
Job Description:

AccorHotel is seeking a highly skilled and experienced Hospitality Leader - Food and Beverage Operations to join our team. The successful candidate will be responsible for managing the daily operations of our outlet, ensuring that all aspects of food and beverage service are delivered to the highest standards.

Key Responsibilities:

  • Manage the preparation and updating of departmental operation manuals annually
  • Maintain the daily logbook and submit reports to the Food and Beverage office
  • Plan the weekly roster and work schedules to ensure adequate staffing
  • Control requisitioning, storage, and use of operating equipment and supplies
  • Attend weekly Food & Beverage meeting and daily operation meeting

Customer Service:

  • Ensure employees establish a rapport with guests and handle requests and enquiries
  • Maintain a warm, professional, and welcoming image
  • Ensure service standards are met

Financial:

  • Achieve monthly forecasted Food & Beverage revenue figures
  • Adhere to established operating expenses and control costs
  • Participate in the formulation of the annual operating budget
  • Ensure effective payroll control and cash handling

Operational:

  • Manage the outlet efficiently according to established concept statement
  • Supervise and assign responsibilities to subordinates
  • Implement flexible scheduling and maintain par stocks
  • Conduct monthly inventory checks and control requisitioning

Personnel:

  • Identify training needs and plan training programs
  • Ensure employees are adequately trained and have necessary skills
  • Supervise employees and maintain high standards of service
  • Conduct staff performance appraisals

Other Duties:

  • Carry out bi-yearly inventory of operating equipment
  • Plan and organize festive food promotions
  • Liaise with Housekeeping department to ensure cleaning schedules are adhered to

Estimated Salary: $65,000 - $85,000 per annum

Location: [Insert location]

Required Skills and Qualifications:

  • Diploma/Degree in Hospitality Management/Food & Beverage preferred
  • Minimum 2 years of relevant experience in a similar capacity
  • Excellent reading, writing, and oral proficiency in English language
  • Ability to speak other languages and basic understanding of local languages an advantage
Why Join Us:

AccorHotel offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced hospitality professional, we encourage you to apply for this exciting opportunity.



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