Food and Beverage Operations Manager

5 hours ago


Mumbai, Maharashtra, India AccorHotel Full time

Job Summary

We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at AccorHotel. As a key member of our hospitality management team, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring high standards of service and quality.

Key Responsibilities

  • Assist in monitoring inventory levels and ordering supplies as needed to maintain optimal stock levels.
  • Ensure compliance with health and safety regulations and hotel policies.
  • Recruit, train, and supervise food and beverage staff.
  • Schedule staff shifts and manage labor costs effectively.
  • Conduct regular performance evaluations and provide feedback to staff members.
  • Address guest concerns and complaints promptly and professionally.
  • Monitor guest feedback and implement improvements to enhance guest satisfaction.
  • Foster a customer-focused environment and encourage staff to exceed guest expectations.
  • Assist in preparing and managing the departmental budget.
  • Monitor revenue and expenses, identifying opportunities to increase profitability.

Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Minimum of 2 years of experience in food and beverage management, preferably in a luxury hotel setting.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in MS Office and other food and beverage management software required.
  • Knowledge of food safety and sanitation regulations.
  • Ability to work flexible hours, including evenings, weekends, and holidays.


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