Operations Professional

2 weeks ago

Chennai, Tamil Nadu, India beBeeInfrastructure Full time ₹ 83,36,000 - ₹ 1,31,44,000

Job Title: Infrastructure Operations Specialist

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The role of an Infrastructure Operations Specialist is to ensure the smooth functioning of systems, hardware, tools, and services. This involves monitoring uptime, system health, and performance across development and production environments.

Key Responsibilities include troubleshooting issues (local and remote) across OS, software, network, and cloud systems, performing root-cause analysis, and collaborating with DevOps teams to resolve recurring issues.

Infrastructure Management:

  • Configure machines, access controls, and user permissions for new and existing team members
  • Support secure practices such as system hardening, OS patching, and routine compliance audits
  • Assist in CI/CD workflows and contribute to infrastructure improvements and documentation

Hardware, Tools & Vendor Management:

  • Coordinate hardware procurement: sourcing laptops, peripherals, and licenses as per project needs
  • Work with vendors for equipment purchases, service warranties, and support escalations
  • Track inventory, machine handovers, and replacement cycles using internal systems
  • Troubleshoot and resolve remote hardware/software issues during onboarding and day-to-day ops

Team Enablement & Documentation:

  • Act as a first point of contact for internal TechOps requests
  • Maintain internal documentation, runbooks, and asset registers
  • Collaborate cross-functionally with HR, Finance, and Engineering to ensure smooth operational workflows

Requirements:

  • 1+ years of experience in TechOps, IT Support, Infrastructure, or DevOps assistance
  • Hands-on experience with Linux/macOS systems, basic networking, and cloud services (AWS/GCP)
  • Familiarity with monitoring/logging tools and remote access tools (AnyDesk, TeamViewer, etc.)
  • Exposure to CI/CD tools, Git, basic scripting, or task automation
  • Strong coordination, follow-up, and communication skills — especially with remote teams and external vendors
  • Ability to juggle multiple requests and still maintain system hygiene and documentation

Benefits:

  • Build innovative products that scale to global audiences
  • Be part of AI-native product development integrating AI tools into design, build, and ship processes
  • Global exposure working directly with US-based startups, VCs, and product teams
  • Learn fast in small, elite teams with zero bureaucracy and high ownership
  • See your impact shaping user experience and business outcomes

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