
Senior Operations Professional
2 weeks ago
- Establish and enforce Change Management policies and frameworks in alignment with best practices
- Assess risk, impact, and feasibility of proposed changes, ensuring minimal disruption to business operations
- Onboard teams to Change Management tools and create workflow for them
- Ensure proper testing, validation, and rollback strategies are documented for the change
- Track and report on Change Success Rates, Failed Changes, and Change-related Incidents
Critical Skills: Strong understanding of Change Management processes, experience with ITSM tools, ability to perform risk assessment and impact analysis.
About This Role
This role requires a strong background in Change Management, as well as experience working in IT Service Management. The ideal candidate will have a proven track record of successfully managing change initiatives and have a deep understanding of ITIL principles.
Responsibilities
The successful candidate will be responsible for establishing and enforcing Change Management policies and frameworks, assessing risk and impact, and onboard Development teams to Change Management tools. Additionally, they will ensure proper testing, validation, and rollback strategies are documented for the change, and track and report on Change Success Rates, Failed Changes, and Change-related Incidents.
Benefits
This role offers a unique opportunity to work in a fast-paced environment and make a significant impact on the organization. The successful candidate will receive competitive compensation and benefits, as well as opportunities for professional growth and development.
Requirements
To be considered for this role, candidates must have at least 5 years of experience in Change Management or a related field. A strong understanding of ITIL principles, as well as experience working with ITSM tools, is required. The ideal candidate will also have excellent communication and collaboration skills, as well as the ability to work effectively in a team environment.
We're an Exciting Company
We're a leading provider of advanced positioning solutions that maximize productivity and enhance profitability for our customers. We're an exciting, entrepreneurial company with a history of exceptional growth coupled with a disciplined and strategic focus on being the best. We're looking for talented individuals who share our passion for innovation and excellence.
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