Guest Services Ambassador

10 hours ago

Kollam, Kerala, India beBeeCustomerFocused Full time ₹ 2,00,000 - ₹ 3,00,000
Job Title: Hospitality Trainee

We are seeking a highly motivated and enthusiastic individual to join our team as a Hospitality Trainee. This role is ideal for someone with a passion for delivering exceptional customer service and a strong desire to learn and grow within the hospitality industry.

Key Responsibilities:

  • Assist in the delivery of high-quality customer service to guests, ensuring their needs are met and exceeded at all times.
  • Develop and maintain a thorough understanding of hotel operations, including front desk, housekeeping, and food and beverage services.
  • Participate in training programs to enhance skills and knowledge in areas such as customer service, communication, and conflict resolution.
  • Contribute to the development and implementation of new ideas and initiatives that improve guest satisfaction and hotel efficiency.

Requirements:

  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and guests from diverse backgrounds.
  • Ability to multitask and work efficiently in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Excellent problem-solving abilities and attention to detail, with a focus on delivering high-quality results.
  • Must be proactive, self-motivated, and eager to learn, with a growth mindset and a willingness to take on new challenges.

Benefits:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • Comprehensive training program, including on-the-job training and mentorship.
  • Collaborative and supportive work environment.

Additional Information:

  • Full-time position with a regular schedule.
  • Day shift schedule.
  • Performance bonus and overtime pay opportunities.

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