Technical Software Support Lead

3 weeks ago


Bengaluru, Karnataka, India Applied Materials Full time

Job Overview

We are seeking a highly skilled Technical Software Support Lead to join our team at Applied Materials.

About the Role

This is an exciting opportunity to work with our cross-functional team responsible for deploying software solutions at customer sites.

The successful candidate will be responsible for resolving software issues, reviewing and responding to customer inquiries, and collaborating with internal teams to ensure smooth transitions from development to deployment.

Key Responsibilities

  1. Resolving software issues and providing timely support to customers
  2. Reviewing and responding to customer inquiries and feedback
  3. Collaborating with internal teams to ensure seamless integration of software solutions
  4. Documenting software changes and enhancements
  5. Leading cross-platform validation activities for new products
  6. Developing training programs for field software support engineers

Requirements

  • Minimum 5 years of experience in software product support
  • Excellent analytical and problem-solving skills
  • Strong communication and collaboration skills
  • Bachelor's degree in Computer Science or related field
  • Background in semiconductor manufacturing or industrial automation is an added advantage

What We Offer

As a Technical Software Support Lead at Applied Materials, you can expect a competitive salary of approximately $120,000 per annum, based on location and experience. This role also offers opportunities for growth and professional development in a dynamic and collaborative environment.

About Us

Applied Materials is a leading provider of innovative technology solutions for the global electronics industry. Our company is committed to delivering exceptional quality and performance to our customers.



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