Hotel Operations Leader

18 hours ago

Kanpur, Uttar Pradesh, India beBeeOperations Full time ₹ 9,00,000 - ₹ 12,00,000

We are seeking an exceptional Hotel Operations Leader to oversee our housekeeping department and deliver exceptional comfort, hygiene, cleanliness, and hospitality standards.

Key Responsibilities:
  • Spearhead the day-to-day operations of the housekeeping department, ensuring seamless task execution and high-quality service delivery.
  • Direct and guide housekeeping staff in maintaining impeccable comfort, hygiene, cleanliness, and hospitality standards.
  • Define and implement quality service standards, driving continuous improvement initiatives.
  • Maintain the cleanliness and sanitation of guest rooms, public spaces, restaurants, and all hotel areas.
  • Recruit, train, and develop new staff members, fostering a culture of excellence and teamwork.

Critical Skills:

  • Strategic Cost Management
  • Knowledge of Staff Development and Sustainability
  • Interior Design and Layout Expertise
  • Chemicals and Cleaning Equipment Knowledge
  • Horticulture and Landscaping Expertise
  • Verbal and Written Communication
  • Hotel Property Management and Guest Feedback System
  • Equipment Maintenance and Asset Management
  • Proficiency in Computer Systems
  • Occupational Health and Safety Practices

Requirements:

  • Strong leadership and communication skills
  • Excellent problem-solving and analytical abilities
  • Able to work in a fast-paced environment with multiple priorities
  • Strong attention to detail and commitment to quality
  • Proficiency in computer systems and property management software

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