
Digital Media Manager
2 days ago
Job Title: Team Lead – Social Media
About the Role:
We are seeking a highly skilled and experienced Team Lead to lead our social media team. The ideal candidate will have a proven track record of developing and executing successful social media strategies, managing client relationships, and leading a high-performing team.
Key Responsibilities:
- Act as the primary point of contact for key clients, ensuring strong relationships and alignment with their business goals.
- Lead and oversee the development of digital and social media strategies.
- Manage projects from concept to execution, ensuring timely delivery and adherence to budgets.
- Lead, mentor, and guide a team of social media professionals, fostering a collaborative and high-performance environment.
- Advocate for clients by ensuring that campaigns align with their objectives, rather than just completing tasks.
- Stay updated on industry trends, platform updates, and best practices to optimize performance.
- Conduct regular client review meetings and identify opportunities for upselling.
- Have a deep understanding of major social media platforms (Facebook, Instagram, Twitter, LinkedIn, YouTube) and best practices for each.
- A basic understanding of SEO, PPC, SEM, and technology would be an added advantage.
Qualifications:
- 6-8 years of total experience in social media management, digital marketing, or client servicing.
- Proven experience in handling and leading a team.
- Bachelor's/Master's degree in Business Administration, Marketing, Communications, or a related field.
- Strong interpersonal and communication skills, with the ability to build and maintain client relationships.
- Experience in leading and mentoring a team.
- Ability to analyze data and derive insights to optimize social media campaigns.
- Detail-oriented, proactive, and highly organized.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with CRM tools is a plus.
- A passion for social media, marketing, and brand-building.
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