
Telecom Order Management Specialist
2 days ago
Job Opportunity: Telecom Order Management Specialist
We are seeking an experienced professional to join our team as a Telecom Order Management Specialist. This role will focus on designing, developing, and implementing solutions on the ServiceNow platform to meet telecom order management needs.
The ideal candidate will have hands-on development experience in the ServiceNow platform, strong knowledge of the Order Management for Telecom (OMT) module, and experience with CSM and/or ITSM.
This role requires proficiency in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal. Additionally, the candidate should have a solid understanding of telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment.
The successful candidate will work closely with cross-functional teams to gather and analyze requirements, develop technical documentation, design documents, and deployment guides, and support Agile delivery practices.
This is an excellent opportunity to leverage your skills and expertise in the field of telecom order management and contribute to the success of our organization.
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