Partner Program Coordinator

5 days ago


Bengaluru, Karnataka, India beBeeOperations Full time ₹ 2,00,00,000 - ₹ 2,50,00,000
Job Opportunity

Role Summary:

We seek a dedicated Channel Operations Manager to support our NextWave partner program. The ideal candidate will be responsible for managing inbound requests from channel partners and internal stakeholders, ensuring seamless program execution.

  • Responsibilities include granting, validating, and troubleshooting access to the partner portal.
  • Ensuring accurate partner program compliance data is up-to-date.
  • Handling Deal Registration exception processes.
  • Updating and troubleshooting Partner Locator data.
  • Managing partner applications and onboarding processes.
  • Liaising with cross-functional teams, including Finance, Sales Ops, Data Governance, and IT.
  • Defining and implementing business process improvements.
  • Establishing strong partnerships with key stakeholders across all levels of the organization.
  • Assisting with tool maintenance and data clean-up projects.
Key Responsibilities
  1. Respond to and manage high-volume cases using an email-based ticketing system or similar.
  2. Develop effective communication and presentation skills for all levels of the organization.
  3. Collaborate with cross-functional teams to achieve shared goals.
  4. Utilize experience working with G-suite, ServiceNow, and SFDC to drive business success.
  5. Take ownership of a business domain or manage a business process.
Requirements
  • At least 10 years of relevant experience in a similar role.
  • Strong customer service skills and attention to detail.
  • Effective communication and presentation skills for all levels of the organization.
  • Experience collaborating with cross-functional teams.
  • Proficiency in G-suite, ServiceNow, and SFDC.
  • Demonstrated ability to take ownership of a business domain or manage a business process.


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