Sales Contact Specialist

3 days ago


Raipur, Chhattisgarh, India beBeePersuader Full time ₹ 3,00,000 - ₹ 6,00,000
Telecaller Position Overview

This challenging telecaller role is located in the finance industry.

Key Responsibilities:
  • Contact potential and existing customers to introduce products or services, aiming for strong sales performance.
  • Respond to customer inquiries, resolve concerns, and provide ongoing support via phone calls.
  • Lead Generation: Explain product features to customers, generate interest, and persuade them to purchase or schedule follow-up meetings.
  • Customer Relationship Management: Gather information about customer interactions and maintain accurate records within a database or CRM system.
  • Complaint Resolution: Address and professionally resolve customer complaints and issues in a timely manner.
  • Achieve Sales Goals: Work towards daily, weekly, and monthly targets related to sales or engagement metrics.
  • Market Insights: Collect customer feedback to enhance understanding of market needs and trends.
Essential Skills and Qualifications:
  • Communication: Develop strong verbal communication skills to effectively engage with customers.
  • Persuasion: Possess the ability to convince customers to make purchases or take desired actions.
  • Patience and Resilience: Handle negative responses and customer objections with a positive attitude.
  • Technical Expertise: Proficiently work with calling systems and update customer records accurately.
  • Attention to Detail: Maintain diligent observation skills to understand subtle nuances in customer conversations and ensure accurate records.
  • Organizational Abilities: Effectively manage time, tasks, and maintain organized records.

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