Enterprise ServiceNow Solutions Specialist

5 days ago

Hyderabad Secunderabad Telangana, India beBeeService Full time

Job Title: ServiceNow Architect

About the Role:

  • We are seeking an experienced ServiceNow Architect to join our team.
  • The successful candidate will be responsible for designing, developing, and implementing ServiceNow solutions that align with ITSM best practices and enterprise service management strategies.

Key Responsibilities:

  • Design and develop custom ServiceNow solutions that meet business needs.
  • Implement and configure ServiceNow applications, including Incident Management, Change Management, and Service Catalog.
  • Develop and maintain CMDB integrations, ensuring accurate discovery and data population.
  • Customize and configure ServiceNow workflows, business rules, UI policies, and other key components.
  • Develop custom scripts using JavaScript to address client needs.
  • Collaborate with stakeholders to define technical requirements and deliver high-quality solutions.
  • Assist in deployment planning, release management, and overall implementation of ServiceNow modules.

Required Skills and Qualifications:

  • 7+ years of experience as a ServiceNow Developer.
  • Hands-on experience in platform upgradation and SNOW.
  • Strong experience with ServiceNow Discovery, Service Mapping.
  • Expert-level understanding of CSDM data model and CI lifecycle.
  • Proven ability to translate business needs into technical solutions.
  • Experience managing CMDB governance processes and roles.
  • Strong communication and stakeholder management skills.
  • Proficient in JavaScript, ServiceNow scripting, and other development tools within ServiceNow.
  • Experience in ServiceNow modules such as Incident Management, Change Management, Service Catalog, CMDB, Discovery, etc.
  • Strong knowledge of ServiceNow platform administration, customizations, integrations, and configurations.
  • Familiarity with web services like REST and SOAP and integration techniques.
  • Experience with Agile methodologies and tools.

Benefits:

  • Opportunity to work on challenging projects and contribute to the growth of the organization.
  • A collaborative and dynamic work environment.
  • Ongoing support and training to enhance skills and knowledge.

About Us:

  • We are a forward-thinking organization committed to delivering exceptional service management solutions.
  • We value innovation, collaboration, and customer satisfaction.

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