Student Engagement Specialist

17 hours ago

Thāne, Maharashtra, India beBeeEnrollment Full time ₹ 60,00,000 - ₹ 80,00,000

As a dedicated student engagement specialist, you will be the frontline ambassador for prospective students. You will handle inquiries, coordinate student processes, and support both applicants and internal staff in achieving enrollment goals—all while embracing our mission of academic excellence and inclusivity.

The role involves key responsibilities across various domains:

Student Engagement & Support
  • Respond promptly via email, phone, and chat to prospective students and parents.
  • Offer tailored guidance about program offerings, admission prerequisites, application timelines, and financial aid options.
  • Conduct information sessions, campus tours, and open-house events to showcase the university.
Application Management
  • Oversee and monitor application submissions within the university's admissions platform.
  • Verify eligibility and compliance with documentation requirements (transcripts, test scores, references).
  • Keep applicants updated on their status and transaction needs.
Coordination & Communication
  • Coordinate interviews (telephone or in-person), communicate schedules to panels and candidates.
  • Work closely with faculty and admissions committee to facilitate selections.
  • Prepare official offer letters, rejections, waitlists, and track enrollment confirmations.
Data & Reporting
  • Maintain applicant records with accuracy in the CRM/admissions system.
  • Provide routine analytics and reporting on inquiries, applicants, admit rates, and conversions.
  • Assist in enrollment forecasts and support data-driven admissions strategy.
Event & Outreach Participation
  • Attend college fairs, high school visits, community events, and virtual recruitment sessions.
  • Aid in developing recruiting materials (brochures, slides, digital assets).
  • Represent and promote the university in a professional manner.
Administrative Duties
  • Respond to general admission department communications.
  • Assist in admissions projects—calendar planning, policy updates, process improvements.
  • Collaborate with Admissions team and across departments to foster an excellent university experience.

Qualifications & Skills:

Education & Experience:
  • Bachelor's degree (any field, ideally education, communications, marketing).
  • 1–3 years in higher education admissions, student services, or recruitment preferred.

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