Business Operations Leader

22 hours ago

Aurangabad, Maharashtra, India adidas Full time

Job Description

About the Role:

We are seeking a highly skilled and experienced Business Operations Leader to drive commercial excellence in our stores. This is a key leadership role that will be responsible for taking full ownership of store operations, driving sales growth, improving productivity and profitability, and ensuring the legal and financial integrity of the store.

Main Responsibilities:

  • Take full ownership of the store and its commercial success
  • Analyze relevant data to probe and challenge the status quo
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
  • Drive continuous improvements in the store's sales, productivity and profitability
  • Ensure the legal and financial integrity of the store
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
  • Schedule staff so as to properly serve customers, drive sales and execute tasks
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Ensure proper in-store Brand execution according to established standards and directives
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
  • Ensure merchandise deliveries are processed on the same day they arrive and the store's entire product offer is made immediately available and easily accessible to customers on a consistent basis
  • Ensure cash register transactions are processed quickly and accurately
  • Lead and implement all applicable loss prevention policies and procedures
  • Maintain a safe and productive shopping and working environment
  • Manage the recruitment and training of store team members
  • Ensure all HR policies and procedures are adhered to
  • Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
  • Share best practices to drive the collective performance of all district stores
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

What You'll Need:

  • A Graduate/Postgraduate degree from a recognized university
  • Intermediate numeracy and literacy and advanced verbal communication skills

Compensation and Benefits:

This is a senior leadership role with an estimated salary range of $120,000-$150,000 per annum, depending on experience and qualifications. Additionally, we offer a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

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