Customer Service Representative

2 weeks ago


Kanpur, Uttar Pradesh, India beBeeService Full time ₹ 5,00,000 - ₹ 8,50,000

Job Overview:

This role is focused on delivering exceptional service to clients in a fast-paced environment.

Key Responsibilities:

  • Welcome guests, present menus and assist with food and beverage selections
  • Take accurate orders and coordinate with the kitchen and bar teams to ensure timely service
  • Maintain a clean and organized workspace before, during, and after service
  • Anticipate client needs and resolve issues promptly
  • Provide menu recommendations and answer questions about ingredients or preparation methods
  • Follow established service protocols for delivery, billing, and table turnover
  • Support private dining experiences and member events

Requirements:

  • 0 - 2 years of experience in food and beverage service or hospitality operations
  • Excellent communication skills and a customer-focused mindset
  • Knowledge of basic F&B service etiquette and order-taking protocols
  • Presentable appearance, calm and confident demeanor
  • Ability to work in a fast-paced environment while maintaining attention to detail


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