Customer Service Ambassador

7 hours ago


Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000
Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. This role is ideal for individuals who enjoy interacting with customers, resolving issues efficiently, and providing exceptional service.

About the Role:

  • Handle customer inquiries and complaints via phone, email, and chat channels.
  • Provide accurate and timely resolutions to customer issues while maintaining professionalism.
  • Process customer transactions, orders, and requests efficiently.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with internal teams to escalate and resolve complex issues.

Required Skills & Qualifications:

  • Fluency in Korean (spoken and written) – must be able to communicate clearly and professionally with customers.
  • Prior experience in customer service, call center, or BPO is preferred.
  • Strong problem-solving skills and ability to handle customer complaints effectively.
  • Good typing speed and proficiency in handling email, chat, and CRM tools.
  • Ability to multitask and work in a fast-paced environment.

Job Location:

Pune and Bangalore (WFO)



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