Customer Service Representative

1 week ago

Kanpur, Uttar Pradesh, India Zobone International Outsourcing Pvt. Ltd. Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Job description

We are looking for a UK Customer Service Representative and team member who

has the ability to carry out multitasking work on the UK based property management

Process.. He / She will be responsible to coordinate with the local team as well as

the London team working at the client's place in London. The candidate needs to be

highly organized and should be capable of managing priority tasks within the

workload.

Responsibilities and Duties :

-Dealing with property Residential Property Compliance inquiries via

call/emails/WhatsApp/fix Flo.

- Compliance --- remind Landlord of gas EICR and EPC and follow the email

procedure to complete the compliance.

- Raise the work order for compliance for new ones that are not completed by the

landlord.

- Update appointment sheet ... to ascertain that the property manager has completed

the sheet and video for the visit.

- Work on the CRM

- Need to support the team who is in London.

- Work with a UK-based client (Property Management) lettings and commercial

department along with the team in India

- Liaise with landlords/tenants/ UK Council officers and tenants on daily basis

- He/she may work as buffer staff on the project for the first few months to train him/

her for 360-degree processes across the project and then will be placed on the

vacancy on the project. He / She should be ready to work dynamically.

- Effectively resolve discrepancies and complaints of Landlords and Tenants related

to Maintenance Issues.

- Build and maintain relationships with tenants, landlords, local authorities, etc.

- Must be Fluent in English.

- The candidate with 1 or 2 years of experience working in a team dealing with the

international process is preferred however fresher with dynamic talent with excellent

communication skills are welcomed as well.

Job Timings: Mon- Fri - 1 PM to 10:30 PM ,Sat - 1 PM to 7:30 PM(During

Summers).

Mon- Fri - 2 PM to 11:30 PM ,Sat - 2 PM to 8:30 PM (During Winters).

Job Type: Full-time

Salary: ₹25, ₹30,000.00 per month

Ability to commute/relocate:

Rajkot, Gujarat: Reliably commute or planning to relocate before starting work

(Required)

Language: Fluent English (Mandatory)

Job Type: Full-time

Schedule: UK shift

Education: Bachelor's (Preferred)

Experience:

Technical support: 1 year (Preferred)

Total work: 1 year (Required)

Customer service: 1 year (Preferred)

Relevant experience is preferred, particularly with a background in working with BPO

companies and calling international clients.

Work Location: In person

  • Customer Service Representative

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeSkillful Full time ₹ 2,50,000 - ₹ 10,00,000

    Customer Service Representative Job Summary:We are seeking highly motivated and customer-focused individuals to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and delivering exceptional service.Key Responsibilities:Respond to customer calls in a...

  • Customer Service Representative

    5 days ago

    Kanpur, Uttar Pradesh, India beBeeCareer Full time ₹ 2,00,000 - ₹ 4,00,000

    Job Title:Customer Service RepresentativeAbout the Role:We are seeking a dedicated and customer-focused professional to fill a Customer Service Representative position. The role involves handling inbound and outbound calls, addressing customer inquiries, providing accurate information, and delivering exceptional customer experiences.Key...

  • Customer Service Representative

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeClientRelationship Full time ₹ 2,00,000 - ₹ 2,40,000

    Job Title: Customer Service RepresentativeRole Description:This role involves managing client relationships, ensuring efficient billing and collection processes, and providing exceptional support to clients.The ideal candidate will possess strong analytical skills, excellent communication, and the ability to work collaboratively with clients.Key...

  • Customer Service Representative

    7 days ago

    Kanpur, Uttar Pradesh, India IGT Solutions Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    MEGA DRIVE FOR BANKING PROCESS- 28th-Apr till 30th-Apr We are looking for a dedicated/professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for banking/ financial process. We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team....

  • Customer Service Representative

    1 week ago

    Kanpur, Uttar Pradesh, India beBeeSupport Full time ₹ 30,00,000 - ₹ 55,00,000

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative.About the Role:The successful candidate will be responsible for providing exceptional customer service via phone, email, and chat. This includes responding to customer inquiries, resolving complaints, and...

  • Customer Service Representative

    6 days ago

    Kanpur, Uttar Pradesh, India beBeeCollections Full time ₹ 45,00,000 - ₹ 67,50,000

    Job Overview:We are seeking a skilled Customer Service Representative to join our dynamic team. In this role, you will be responsible for providing exceptional support and collections via phone calls.Key Responsibilities:Audit and resolve customer inquiries, requests, and complaints over the phoneUtilize sound judgment and make decisions within established...

  • Remote Automotive Customer Service Representative

    2 days ago

    Kanpur, Uttar Pradesh, India beBeeAutomotive Full time ₹ 45,00,000 - ₹ 75,00,000

    Job Summary:We are seeking a highly skilled Automotive Customer Service Representative to join our remote team. As a customer-focused professional, you will be responsible for managing daily customer requests, ensuring customer satisfaction, and providing exceptional support across multiple channels.Key Responsibilities:Respond to customer inquiries and...

  • Customer Service Ambassador

    6 days ago

    Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    Customer Service Representative Job DescriptionWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. This role is ideal for individuals who enjoy interacting with customers, resolving issues efficiently, and providing exceptional service.About the Role: Handle customer inquiries and...

  • Customer Service Representative

    4 days ago

    Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 45,00,000

    Customer Support AssociateWe are seeking a highly skilled professional to provide exceptional customer service and support.Key Responsibilities:Manage customer inquiries and resolve issues in a timely and effective manner.Maintain positive customer relationships through effective communication and problem-solving skills.Work independently and remotely with...

  • Customer Service Representative

    3 days ago

    Kanpur, Uttar Pradesh, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Are you a passionate individual looking to build a rewarding career in customer service?About the RoleWe are seeking talented professionals to provide exceptional support to our customers, handling inbound and outbound interactions with a focus on resolving issues efficiently and accurately.Main Responsibilities include providing outstanding service,...