Customer Service Support Specialist

2 weeks ago

Mohali, Punjab, India beBeeSupport Full time ₹ 20,000 - ₹ 24,000
Job Description:

We are seeking a customer-facing professional to provide top-notch support and resolve queries in a dynamic environment. The ideal candidate will possess excellent communication skills, effective problem-solving abilities, and the capacity to work flexible hours.

This role involves handling customer inquiries via various channels, resolving complaints, and providing product information. Additionally, the successful candidate will meet performance metrics and targets.

About the Job:

  • Customer inquiry handling via phone, email, or chat
  • Conflict resolution and issue management
  • Product/service information provision
  • Meeting performance standards

Requirements:

  • At least one year of experience in a BPO setting
  • A bachelor's degree or higher
  • Excellent verbal and written communication skills

Preferred Skills:

  • Prior experience in a similar role
  • Familiarity with customer service software

Why This Role:

This is an exciting opportunity for a motivated individual to join our team as a customer service representative. If you have a passion for delivering exceptional customer experiences, we encourage you to apply.

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