Customer Care Executive

1 week ago

Mohali, Punjab, India TieIn HR Support Full time
job title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer inquiries via call, email, and chat.efficiently resolve customer issues, complaints, and questions.utilize and maintain backend systems (., crm) to track and manage customer interactions.provide accurate information on products, services, and company policies.collaborate with internal teams to escalate complex issues and ensure a positive customer experience.qualifications:proven experience in a customer service role.excellent verbal and written communication skills.strong problem-solving abilities and attention to detail.familiarity with crm software and other support tools.ability to multitask and work effectively in a fast-paced environment.

Experience

0 - 1 Years

No. of Openings

300

Education

Any Bachelor Degree

Role

Customer Care Executive

Industry Type

Call Centre / BPO / KPO / ITES / LPO

Gender

[ Male / Female ]

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

Mohali

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