Customer Care Executive

13 hours ago

Sahibzada Ajit Singh Nagar, India TieIn HR Support Full time

job title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer inquiries via call, email, and chat.efficiently resolve customer issues, complaints, and questions.utilize and maintain backend systems (., crm) to track and manage customer interactions.provide accurate information on products, services, and company policies.collaborate with internal teams to escalate complex issues and ensure a positive customer experience.qualifications:proven experience in a customer service role.excellent verbal and written communication skills.strong problem-solving abilities and attention to detail.familiarity with crm software and other support tools.ability to multitask and work effectively in a fast-paced environment.Experience 0 - 1 Years No. of Openings 300 Education Any Bachelor Degree Role Customer Care Executive Industry Type Call Centre / BPO / KPO / ITES / LPO Gender ( Male / Female ) Job Country India Type of Job Full Time Work Location Type Work from Office Face interview location Mohali

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