Customer Care Executive

4 days ago

Sahibzada Ajit Singh Nagar, India Leom International Full time

Customer Service Responsibilities list:

- Manage large amounts of incoming phone call
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file

**Salary**: ₹10,471.91 - ₹14,000.64 per month

Schedule:

- Rotational shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Mohali, Sahibzada Ajit Singh Nagar - 140308, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**

+91-XXXXXXXXXX

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