Tele Collection Specialist
5 days ago
About DrinkPrime:
At DrinkPrime, we're driven by a mission to make safe drinking water accessible and affordable to every resident in India. We're backed by top-tier VCs and prominent angels who believe in our vision, mission, and team. With a tech-first approach, we're tackling this ambitious goal.
Key Responsibilities:
• Identify outstanding debts and monitor accounts to ensure timely payments.
• Call customers to discuss overdue payments and follow up until payment is received.
• Build long-term trusting relationships with customers and identify their needs to suggest appropriate subscription plans.
• Prepare and present reports on collection activities and progress.
• Explain the consequences of delayed payments and encourage timely payments.
• Stay updated on new products, features, and pricing plans.
Requirements:
• Proven experience as a Collection Specialist or similar role.
• Excellent knowledge of billing procedures and various collection techniques.
• Ability to communicate clearly and professionally, both verbally and in writing.
• Proficient in English and Hindi. A minimum of 12th pass with 1-2 years of collection work experience is required.
Note: This is an office-based role in Bangalore, not a remote position.
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