Tele Collection Specialist

5 days ago


Bengaluru, Karnataka, India DrinkPrime Full time

About DrinkPrime: 

At DrinkPrime, we're driven by a mission to make safe drinking water accessible and affordable to every resident in India. We're backed by top-tier VCs and prominent angels who believe in our vision, mission, and team. With a tech-first approach, we're tackling this ambitious goal.

Key Responsibilities:

• Identify outstanding debts and monitor accounts to ensure timely payments.

• Call customers to discuss overdue payments and follow up until payment is received.

• Build long-term trusting relationships with customers and identify their needs to suggest appropriate subscription plans.

• Prepare and present reports on collection activities and progress.

• Explain the consequences of delayed payments and encourage timely payments.

• Stay updated on new products, features, and pricing plans.

Requirements:

• Proven experience as a Collection Specialist or similar role.

• Excellent knowledge of billing procedures and various collection techniques.

• Ability to communicate clearly and professionally, both verbally and in writing.

• Proficient in English and Hindi. A minimum of 12th pass with 1-2 years of collection work experience is required.

Note: This is an office-based role in Bangalore, not a remote position.



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