Collection Specialist

5 days ago


Bengaluru, Karnataka, India VCATCH Full time

As a key member of the VCATCH team, our Collection Specialist plays a vital role in ensuring the timely resolution of customer accounts.

Responsibilities include:

  • Contacting customers to inform them of overdue bills and negotiate suitable payment plans.
  • Receiving and processing payments, as well as maintaining accurate records of customer accounts.
  • Preparing statements for credit department review and initiating repossession proceedings or service disconnection, if necessary.

By working closely with our customers and internal teams, our Collection Specialist helps to maintain positive relationships and drive business growth.


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